Paco Takes a Look At The New Westfield WTC Mall

September 9th, 2016

Writing for the Robin Report, Paco gives an insightful look into the newly open Westfield World Trade Center exploring the external circumstances such as the residents and employees that can make or break the customer experience. Read the full thing here.

Paco Talks Retail “South of The Border”

September 7th, 2016

Writing for design:retail, Paco discusses how Mexico acts as an incubator for innovative retail design. You can read the whole thing here.

When Cash Operates Under the Radar

August 4th, 2016

Wouldn’t it be oh-so simple to track retail trends and activity if cash transactions could just disappear?
Paco contributes a new article in The Robin Report, presenting some timely questions about cash and the realities of its growing place in our economy. Read article here.

Restaurants Evolve to Appeal to the New Crowd

June 21st, 2016

Paco is quoted in The Atlantic on the evolutionary changes necessary to match the needs of restaurants’ newest guests. From selling an experience to upping their game on healthier offerings, these themed restaurants and chains are investing in much more than just an outlet at every table. Read article here.

Paco Presenting In Harvard’s Graduate School of Design’s Executive Education Program

June 8th, 2016

Paco has joined Harvard’s Graduate School of Design’s Executive Education Program to share his perspective on the changing landscape of retail. The program takes place from June 22nd – June 24th, 2016. Paco will be joining esteemed faculty such as Steganos Polyzoides (of firm Moule & Polyzoides), Yaromir Steiner (the developer of Easton Town Center), and Terry Shook. Find out more and register for the course here.

Envirosell’s Certificate Course at FIT is Back

April 7th, 2016

The last class was so successful we’re offering it again! Our 7-day Professional Development Certification course at FIT in New York City is currently open for registration. Now you can earn an FIT certificate in Paco’s “The Science of Shopping”, and in just a week. Immerse yourself in the expertise of our very own consumer behavior specialists and senior leadership team as they join Paco in sharing with you the insights that started this whole field 30 years ago. Read more about the course and register here.

Paco’s Primer on Primark

February 9th, 2016

Paco recounts a holiday shopping trip with his daughters and observes what Primark is doing right in their stores in the February issue of design:retail. Read the whole thing here.



Paco Discusses The Intersection of Korea’s Culture and Commerce

February 4th, 2016

Writing for the Robin Report, Paco writes on how South Korea’s culture affects its commerce and vice versa. Read the whole article here.

Paco to be Keynote Speaker at 10x E-Commerce Event

February 2nd, 2016

Paco will be a keynote speaker at the 2016 10x E-Commerce Event coming up next week in Orlando, February 10-12. Powered by ROI Revolution, this conference focuses on strategies to drive more traffic to your site and tips for increasing conversion. Registration is still open. See more here.

Envirosell-FIT Course is Under Way

January 21st, 2016

It has begun! Our 8-day professional development certification course at FIT in New York City kicked off today. Registrants from around the world are learning the ins and outs of Paco Underhill’s “The Science of Shopping” and identifying what’s new in retail shopper behavior today. Participants will be spending time with Envirosell’s most senior experts on varying topics from the customer’s journey and omni-channel issues to how to design a qualitative / quantitative study based on business needs.